"DELIVERING EXCELLENCE" - An initiative by foodpanda to improve the standards in the USD 250 Million Food Delivery market

Monday, March 28, 2016 Heba Moeen 0 Comments

 

Nauman S. Mirza, CEO foodpanda|EatOye! interacting with the attendees at #DeliveringExcellence

 

foodpanda, Pakistan the leading mobile and online food ordering platform has taken an interesting initiative according to which it has vowed to improve food delivery standards in the restaurant Industry. An inaugural session of “DELIVERY EXCELLENCE” was held at the Nest I/O and witnessed an two hour knowledge sharing session that shed light upon the top restaurant brands in the country. the core discussion spanned around sharing of best practices from foodpanda global information repository.

“Pakistan food delivery and takeaway market is estimated at 250 Million dollars per annum. With positive economic growth, high 3G and Smartphone penetration, this market is expected to double in the next 5 years.  We are working closely with the Restaurant Industry to set standards and ensure that quality service is provided to customers against the set benchmarks,” said Nauman s. Mirza, CEO foodpanda & EatOye.

Among the industry experts present at the inaugural session were Umair Jaliawala, Trainer & Entrepreneur, M. Ahsan Ahmed, Ex-CEO Domino's Pizza, Asif Ghayas, Manager Brand Extension McDonald’s, Babar Nehal, Owner Tooso and Dr. Nezihe Hussain, the consumer voice on social media.

They spoke at length about the operational practices of food quality and timely delivery and how they can result in a good impact as far as the consumer experience is concerned. This, according to them is attributed to perfectly cooked food, smart packaging and timely delivery with the key focus on the product being delivered under the communicated time frame.

Talha Ansari, Managing Director, foodpands & EatOye further elaborated by mentioning, "Our idea is simple: Deliver WOW experience by enhancing operational processes and experience sustainable growth. It is imperative to put the pedal to the metal with collective efforts motivated by one goal.”

For the quest to expand awareness and revamp the restaurant industry as a whole, further sessions of DELIVERING EXCELLENCE are set to be held in Lahore and Islamabad.

About foodpanda Pakistan

Foodpanda is Pakistan's leading online food delivery marketplace. Foodpanda offers a convenient platform to order food online from the widest gastronomic range through its mobile app and website. With 1000+ local and international food chains on-board, foodpanda.pk, currently offers its services in Karachi, Islamabad, Lahore, Rawalpindi, Peshawar and other cities.  Foodpanda mobile app is available for download at Google Play Store, App Store and Windows Store.